Custom art makes people nervous — "what if it doesn't look like my pet?" So we removed every reason to worry, and put it in writing.
Upload a photo and preview your own pet in your chosen style, free, right on the order page. You know exactly what you're getting before a cent changes hands.
Want the crown a little grander, the light a touch warmer, a different style entirely? We refine as many times as it takes — there is no revision limit and no revision fee.
We never deliver a finished portrait you haven't seen and signed off on. You have the last word, always.
If we can't make a portrait you love, you get a full refund. No forms, no "art fees," no questions. That is the whole policy.
A relaxed phone snapshot is all we need. If it truly won't work, we'll tell you within a day and help you pick a better one — before you're charged.
Your high-resolution files arrive within 24 hours — no shipping, no waiting. Print them at any size, any time, for the rest of your pet's life and beyond.